Welcome to FlowGo! FlowGo (“FlowGo, “The company,” “we,” “our,” or “us”) sells Electric Vehicle chargers (the “Product”) available online through merchants and www.getflowgo.com (collectively defined as the “Site”). These Terms of Service (“Terms”) govern your use of our website, app, products, and services, including our at-home EV charger FlowGo Home (the “Product”). By accessing or using FlowGo’s website (the “Site”) or purchasing our Product (the “Purchase”), you agree to comply with and be bound by these Terms and any policies (the “Policy,” “Policies”) outlined on our Site. These terms apply to the entire website and any email or other type of communication between you and FlowGo.
Continued use of our site signifies acceptance of this policy. Contact support@getflowgo.com with any questions or concerns regarding this Policy. If you do not agree with these Terms, please do not use the Site or Purchase our Product.
By using FlowGo’s Site or with the Purchase of our Product, you agree to abide by these Terms as well as any other guidelines, rules, or Policies we may publish on our Site. These Terms apply to all visitors, users, and customers of FlowGo.
You must be at least 18 years of age to use the Site or Purchase any FlowGo Products. By using the Site, you represent and warrant that you meet this requirement. The Product is intended for personal use only and not for resale or commercial use. By purchasing the Product you agree to use it only for its intended purpose.
FlowGo reserves the right to modify, update, or replace these Terms and Policies at any time without prior notice. If our Terms are modified, they will be posted on our Site with an updated date. Your continued use of the Site or Product after any changes signifies your acceptance of the new Terms and Policies. We encourage our customers to periodically review these Terms.
FlowGo offers a 3-year limited warranty on all FlowGo products. This warranty covers defects in materials and workmanship under normal use. For full warranty details, please refer to our Warranty Policy.
All content on the FlowGo Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of FlowGo or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or use any of the content without our prior written consent. By submitting any content (including reviews, feedback, or suggestions to the Site, you grant FlowGo a perpetual, irrevocable, worldwide, royalty-free license to use, modify, distribute, and display such content. FlowGo reserves the right to remove any content that violates these Terms.
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account. FlowGo reserves the right to terminate your account or restrict your access to the Site for any reason, including but not limited to violation of these Terms, fraudulent activity, or illegal conduct.
Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data. FlowGo may use cookies or similar technologies to collect non-personal data that helps improve user experience and track website usage. For more information on our use of cookies, please refer to our Privacy Policy.
In no event shall FlowGo’s total liability exceed the amount paid by you for the Product. To the maximum extent permitted by law, FlowGo shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from:
You agree to indemnify and hold FlowGo, its affiliates, and its employees harmless from any claims, losses, damages, liabilities, and expenses arising out of your use of the Site or Product, your violation of these Terms, or any other illegal conduct related to the use of our services.
In the event of any disputes arising out of our relating to these Terms, you agree to first engage in good-faith negotiations with FlowGo.
FlowGo shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor strikes, pandemics, governmental actions, or interruptions of utility services.
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site or Product shall be resolved exclusively in the courts of the United States.
If you have any questions regarding these Terms, please contact us at support@getflowgo.com
