FAQ

What is the difference between FlowGo Home and FlowGo Flex?

FlowGo Home is a stationary Level 2 EV charger designed for home installation, while FlowGo Flex is a portable Level 2 charger, perfect for on-the-go use.

Are FlowGo chargers compatible with all EVs?

Yes! FlowGo chargers come with J1772 connectors for all non-Tesla EVs and Tesla connectors for all Tesla EVs.

What is the charging speed of FlowGo chargers?

Both FlowGo Home and FlowGo Flex deliver up to 9.6 kW of power, offering faster and more efficient charging compared to Level 1 chargers.

Can I install the FlowGo Home charger outdoors?

Yes, FlowGo Home is designed for both indoor and outdoor use, with weatherproof protection for reliable performance in any environment.

What are the power requirements for FlowGo chargers?

FlowGo chargers require a 240V power source for optimal performance.

How do I switch between the J1772 and Tesla connectors?

Switching is easy with our plug-and-play adapter system. Simply attach the appropriate connector for your vehicle.

What safety features are included with FlowGo chargers?

Both chargers are equipped with overcurrent, overvoltage, and overheating protection to ensure safe charging at all times.

How do I install the FlowGo Home charger?

Professional installation is recommended. Our charger includes a detailed installation guide for your electrician.

What is the warranty for FlowGo chargers?

Both FlowGo Home and FlowGo Flex come with a 3-year limited warranty covering manufacturing defects.

Can FlowGo chargers operate in extreme temperatures?

Yes, FlowGo chargers are designed to work reliably in temperatures ranging from -30°C to 50°C, making them suitable for various climates.

What is the cable length of the FlowGo Flex portable charger?

FlowGo Flex comes with a 25-foot (7.6 meters) cable, providing greater flexibility and range.

Do I need to activate the FlowGo charger after purchase?

No activation is required. FlowGo chargers are plug-and-play and ready to use right out of the box.